Privacy Policy

Your privacy is important to us. Here's how we protect and handle your data.

Last updated: 13/10/2025

Information We Collect
We collect information to provide and improve our services

Account Information

  • Email address and name when you create an account
  • Profile information you choose to share (bio, skills, projects)
  • Professional verification information (GitHub, manual verification)
  • Payment information for Enhanced subscriptions (processed by Stripe)

Usage Information

  • Profile views, search activity, and matching interactions
  • Messages and conversations (encrypted and private)
  • Analytics data for Plus+ profiles (aggregated and anonymized)
  • Technical information like IP address, browser type, and device info

Content You Upload

  • Profile photos, project screenshots, and media files
  • Project descriptions, case studies, and portfolio content
  • External links to your social media and professional profiles
How We Use Your Information
We use your data to enhance your experience and connect you with relevant opportunities

Core Services

  • Create and display your professional profile
  • Match you with relevant collaborators based on skills and interests
  • Enable messaging and communication between users
  • Process subscription payments and provide Enhanced features

Improvement & Analytics

  • Provide analytics insights for Plus+ profile holders
  • Improve our matching algorithm and search functionality
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud, spam, and abuse

Communication

  • Send important account updates and security notifications
  • Deliver match suggestions and profile view alerts (if enabled)
  • Provide customer support and respond to your inquiries
  • Send marketing emails about new features (with your consent)
Your Privacy Controls
You have full control over your privacy and data

Profile Privacy Settings

  • Control who can view your profile (public, unlisted, or private)
  • Choose what information to display publicly
  • Manage who can contact you through our platform
  • Hide or show your availability status

Email Preferences

  • Opt out of marketing emails while keeping important notifications
  • Control match suggestion emails and frequency
  • Manage profile view alerts and weekly digest emails
  • One-click unsubscribe from any email communication

Data Rights

  • Access and download your personal data at any time
  • Correct or update your information
  • Delete your account and associated data
  • Restrict processing of your data for specific purposes
Cookies & Tracking
How we use cookies and similar technologies

Essential Cookies

Required for basic functionality like authentication, security, and remembering your preferences. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience. These are anonymized and can be disabled in your browser settings.

No Third-Party Tracking

We do not use third-party advertising networks or share your data with data brokers. All analytics are collected directly by us for service improvement only.

Data Sharing & Security
When and how we share your information

We Share Data Only When:

  • You explicitly make your profile public or share specific information
  • Required by law, court order, or government request
  • Necessary to protect our users, platform, or legal rights
  • You provide explicit consent for a specific sharing purpose

Service Providers

We work with trusted service providers (like Stripe for payments) who help us deliver our services. They only receive the minimum data necessary and are bound by strict confidentiality agreements.

Security Measures

  • All data transmitted is encrypted using industry-standard TLS
  • Passwords are securely hashed and never stored in plain text
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring for all data access
Data Retention & Deletion
How long we keep your data and how to delete it

Active Accounts

We retain your data as long as your account is active and you're using our services. This allows us to provide continuous service and maintain your profile and connections.

Account Deletion

When you delete your account, we remove your personal data within 30 days. Some data may be retained longer for legal compliance or fraud prevention, but it will be anonymized and not linked to your identity.

Inactive Accounts

Accounts inactive for over 3 years will be automatically archived, with personal data deleted while preserving anonymized usage patterns for service improvement.

Contact & Updates
How to reach us and stay informed about changes

Questions or Concerns?

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@indiewith.com.

Policy Updates

We may update this privacy policy from time to time. We'll notify you of significant changes via email or through our platform. Continued use after changes constitutes acceptance of the updated policy.

Your Rights

Depending on your location, you may have additional rights under laws like GDPR or CCPA. Contact us to exercise these rights or learn more about what's available to you.

This privacy policy is effective as of 13/10/2025 and applies to all users of IndieWith.

For the most current version, visit indiewith.com/privacy